FAQ & Policies

Do you accept returns/exchange? 

We do not accept Returns or Exchanges.

 

What Delivery Companies do you work with?

We work with Fenix for local UAE deliveries and Jeebly & Aramex For GCC/International orders.

 

What if I am in between sizes? 

We recommend to size up. It's better to have a bit more room than to be too snug and uncomfortable! 

 

Do you ship to my country? 

If you do not see your country on the list in checkout, please email us at info@shopcyrenne.com and we can offer you a rate to your desired Delivery destination. 

 

Are Deliveries sent DDP (Duties Paid)? 

No, All deliveries are sent with Duties Unpaid. Cyrenne is not responsible for any Customs, duties and Tax.